D3 Shop

FREE DELIVERY ON ORDERS ABOVE 199 AED ⚡ NEXT DAY DELIVERY ON ORDERS PLACED BEFORE 9 AM ⚡ FREE DELIVERY ON ORDERS ABOVE 199 AED ⚡ NEXT DAY DELIVERY ON ORDERS PLACED BEFORE 9 AM ⚡ FREE DELIVERY ON ORDERS ABOVE 199 AED ⚡ NEXT DAY DELIVERY ON ORDERS PLACED BEFORE 9 AM ⚡
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FAQs

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FAQs

D3shop is a leading online platform offering a wide range of beauty products in the UAE. We provide high-quality products to enhance your beauty routine.

We operate exclusively online, providing convenient delivery services across the UAE.

Simply browse our website, add your desired products to the cart, and proceed to checkout. Follow the instructions to complete your purchase.

A delivery fee of AED 18.90 (Including VAT) is applied to all orders. Orders above AED 199 qualify for free delivery.

Orders placed before 9 AM are eligible for next-day delivery.
Orders placed after 9 AM will be delivered within two days.

We deliver to all major areas within the UAE, including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.

We accept all major credit and debit cards. Cash on delivery service is currently unavailable.

Yes, we use secure payment gateways to ensure your transactions are safe and secure.

You can reach our customer support team via email at support@d3shop.me or send us a message on WhatsApp at +971 509393424

No, we do not offer refunds. Please ensure you review your order carefully before making a purchase.

No, we do not accept returns or exchanges. All sales are final.

No, once an order is placed, it cannot be canceled.

If you receive a defective or damaged product, email us at support@d3shop.me on the same day with pictures as proof. Reports received after the day of delivery will not be accepted.

Click on the “Sign Up” button on our website and fill in the required details to create an account.

Click on the “Forgot Password” link on the login page and follow the instructions to reset your password.

Yes, all our products are 100% authentic and sourced from reputable brands.

 

Product availability is indicated on the product page. If a product is out of stock, you will not be able to add it to your cart.

 

Yes, each product page includes detailed information. If you need more details, please contact our customer support team.

Thank you for choosing D3 for your beauty needs. We hope this FAQ section helps answer your questions.  Happy shopping!